The Zhousensor Diva Pro is a thing of beauty, it's sleek, small, light and well made. The touch slider works great and is very smooth and easy to use, and you don't need gloves. The buttons work perfectly and the sensitivity adjustment is nice to have. The capacitive touch menu buttons work well also, but you do have to press and hold the buttons in for a second before it registers a button press. It would be nice to be able to turn this delay off, but I understand why it was implemented. The lighting of the buttons and slider really are well done and a sight to behold lol. There are also customization options with the button and slider lighting. The only real negative for me with the controller is that the main gameplay buttons are really loud. If you're in an apartment or want to play late at night, it could be a problem. If you're playing easier songs it would be fine, but when things get frantic on the higher level songs you're going to be hitting the buttons harder and faster, and it's going to be loud.
As far as the customer service, Tim is great and always friendly and available on the discord to answer any questions and help with any issues people may be having. He's always very responsive and no one waits long for replies to any query. Also, the shipping cost was reasonable and the controller arrived fairly quickly, well within the estimated time for it. I would highly recommend this controller and also YubiParts and Tim in general.
It is great, but a bit on the pricey side. The touch slider is very smooth, but the lights flicker strangely, for me at least. The buttons are very loud, but you will get used to it. Overall, I would recommend it, but if you have others in your household then maybe think about it.
I still need to get used to it
But it's a very satisfying controller
Cheapest controller compared to other controlles? YES
Best customer service? YES
Tim is the best person? YES
Feels like arcade machine buttons? YES
Hight quality materials? YES
Can I spam a stream with the controller? YES
Lots of customization settings? YES
Touch slider is great as the arcade controller machine? YES AND EVEN BETTER
Can I use it for Nintendo switch or ps4 or pc? YES
Fantastic design? YES
Do I recommend this controller? EXTREMELY YES BUT IT NOW
I had purchased this controller several months ago. Its such a high quality, beautiful controller that is the closest you can get to the real arcade experience at home.
The customer service provided is PHENOMENAL! After having some issues and being worried I had damaged the controller for good, I was guided and helped with fast responses until my precious controller worked again! For those who might worry about facing issues and having to wait months for an automated response, fear not! That is not the case here and you can buy with FULL CONFIDENCE!!