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Shipping

All items (except for controllers) ship tracked from New York within 5 business days via USPS or Asendia (outside of US/CA). Priority mail upgrades are available. Please scroll further down for local pickup.

 

Controllers ship tracked from China within 5 business days via your choice of the following shipping methods:

  1. FedEx International Priority: Blazing fast, reliable delivery rated at 1-3 business days. Shipping through FedEx is usually cheaper than DHL, and they charge very minimal customs brokerage fees (on top of tax). Recommended for all customers if available and affordable.
  2. DHL Express: Delivery in 5-9 days. Reliable, quick delivery, but quite expensive. They will also charge you extra brokerage fees on top of customs tax ($15+, depends on the country). Only recommended if significantly cheaper than FedEx or if you have a strong pre-existing preference for DHL or dislike of international FedEx.
  3. Yun Express: Reliable but slow delivery, rated at 8-15 days but possibly longer. This site has more accurate delivery time estimations. No customs clearance fees! You will still have to pay customs taxes. Recommended for those who would rather pay less and wait longer for their controller.

 

Local Pickup (for all items):

Local pickup is available in Yonkers, NY, or at any of the following arcades (subject to personal schedule availability):

  • Round1 Arcade at Broadway Mall (Hicksville, NY)
  • Round1 Arcade at Galleria at Crystal Run (Middletown, NY)
  • Chinatown Fair (New York, New York)
  • 8 on the Break (Dunellen, New Jersey)

Please contact me to arrange local pickup.

 

Delayed, lost, or otherwise undelivered items:

Generally, YubiParts does not provide compensation for delayed, lost, or undelivered items. If the shipping carrier compensates us, though, we will forward 100% of the compensation on to you. Unfortunately, once the item has been shipped with a tracking number, it is out of our hands, and anything that happens to it afterwards is out of our control. Rest assured though that we have shipped 100+ packages throughout the pandemic with a 100% delivery rate.

 

That being said, if there are issues with delivery, please do not hesitate to reach out to us. We understand that shipping issues can be frustrating, and so we will do our absolute best to help.

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